Bass Pro Shops®/Cabela's® Boating Center is more than just a boat dealer—we’re here to help make all your boating and off-roading dreams come true. Its sad because I've been a member of BASS for over 20 years. You can find contact details for Bass Pro Shops above. Today, he has earned a reputation as, “the Walt Disney of the Outdoors” as a noted conservationist on a mission to connect everyone with nature. On Saturday Sep 12th I purchased a New Mako CPX19 boat from Cabelas Fort Worth Texas. I guess they don't care that Amazon will kill them on all the other items except guns and ammo. Bass Pro Shops was first mentioned on PissedConsumer on Sep 10, 2007 and since then this brand received 562 reviews.. Bass Pro Shops ranks 8 of 174 in Hunting, Fishing and Camping category. Keep outsourcing staff to foreign countries and this is what you get extremely poor service!!! So I took that as we don't care. I delivered it on Monday 9/21. Increase your conversions, AOV and customer satisfaction. trust the power pros™ for your boat and atv service. Get what I order on time and sometimes early however for the last several orders they offer 2 day delivery with purchases over $50.00. Our team understands that this is a service-driven business. © 2004-2020 ComplaintsBoard.com. Original review: June 4, 2020. I bought my husband a $50.00 gift card for father's day. For a... After a piss poor convention to hire people, and an equally piss poor interview, after 3 months my husband gets a well manicured letter of how the value his interest in working at bass pro shops and how they took every consideration but are not looking to further the job process at this time. You can contact us at 877-920-4400. If the item was purchased at a Bass Pro Shops retail store location, you may return it to us within 30 days of purchase. This is just plain stupid. Bought first hiking boots on March 20, 2009 and the toes were peeling away from boots. You suck!! Bass & Co. for the collection, deletion, retention, or sale of your personal information. They need to get a grip on those certain employee's (yes, top dog manager their does no who they are). Bass Pro Shops Overview. Together with our partners in conservation, we’re positively shaping the future of the outdoors through donations, grant-making and advocacy. your five-star Certified POWER PROS are there to provide the service and All my orders are over $50.00 but they are blaming FedEx and take no responsibility for the delays. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Why you be sayin "my husband" in the first paragraph and then be writing the letter in the first person in the second? Not only that, they took the money from my debit card at the time of ordering. I really like Bass Pro Shops! Bass Pro Shops was first mentioned on PissedConsumer on Sep 10, 2007 and since then this brand received 564 reviews.. Bass Pro Shops ranks 8 of 176 in Hunting, Fishing and Camping category. This is a complaint. Myself or anybody else cannot watch the classic live because of this crap. what's the use of having tickets if you can't get them for the day you want pictures made. And I am most gracious for your late as hell letter reminding me how you will keep my name on file so you never hire me in the future.in conclusion I would also like to inquire a small favor, just a trivial little thing… when you get this letter, crumble it up into a nice little ball and shove it up your bass. Was told 3 times on 3 different LATE deliveries, sorry there is nothing we can do. Nobody s fixing the problem so it just leads me to believe you people just don't care anymore. I find it Harder and harder to go into this store due to the changes to departments made almost daily. When I ordered the products it listed the items were available. From accessory installation to routine maintenance and everything in between, TOLD me the scope would be mounted on the gun and when I received the gun it was not mounted. CLUB Exclusive Shopping Hours Friday & Saturday: 8am-9am Excludes 11/27, 11/28, and 12/25 Three return options are available. Administrative Office: 417-873-5214 Email: fitness@basspro.com Bass Pro Corporate Headquarters 2500 E. Kearney St. Springfield, MO 65898 From that date it has been sitting outside in the elements untouched. Took shoes back to the store and I was told that I could not exchange them place was offered 10% discount off the next buy on another Red Head product but the shoes were not a month ancient. This has made me to consider shopping elsewhere in the future. Welcome to Bass Pro Shops Outpost Halifax, located in Dartmouth Crossing. While visiting my daughter over the 4th of July, we went to Bass Pro in Independence, MO. From accessory installation to routine maintenance and everything in between, your five-star Certified POWER PROS are there to provide the service and expertise to keep you out longer on your boat or ATV. $8. Bass Pro Shops Customer Support Section:-Phone Number: 1-800-BASSPRO (1-800-227-7776) Contact Email: facebook@basspro.com Other Similar Parcels, You may want to track :- I felt very lucky to get a Bass Pro Shops gift card for Christmas. We’re here to help you start your next adventure! Customer and Technical Support If you have questions concerning product operation, support or warranty, contact one of our Customer Support Representatives using our Forums , by email at customerservice@peavey.com , or by phone at 877-732-8391 (toll free in the US). I think it is about time that trash pro shops step their game up and attempt to keep up the store. The companies have collectively demonstrated unmatched commitment to customer service and satisfaction. Bought first hiking boots on March 20, 2009 and the toes were peeling away from boots. I just want to get what I need to fish, I am tired of wasting my time, money, gas, ect driving down there only to find out they are out of what I want, every time. What You’ll See We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. I'm going there this Saturday, I'm visiting my parents in MA. Visit us today at 200 Gulf Stream Way, Dania, Florida 33004 or call for more information to 954-929-7710. Quite a pain in the *, for me and whoever answers the phone in this case. I will never do any shopping in this store just for this reason. Hello - A few weeks ago my husband and I purchased our first gun, and we did so at your Cary NC store. Their customer service department is the worst I have had to deal with. Both full-time and flexible part-time opportunities are available as team leaders, sales associates, cashiers, boat sales consultants, boat services technicians, restaurant managers, and more! Contactless Curbside Instructions. At least the Pharma Plus store that I bought it at is going to give me my money back. Under the visionary leadership of founder Johnny Morris, Bass Pro Shops and Cabela’s is leading North America’s largest conservation movement. If it isn't, reach out to us at bassmaster@emailcustomerservice.com or call 1.877.BASS.USA. Bringing together the best assortment of outdoor lifestyle products and services in Nova Scotia, we have the variety and quality that you’re looking for. Discuss the issues you have had with Bass Pro Shops and work with their customer service team to find a resolution. No wonder they ain't hire yo ignerint wetback [censored]. I've been trying for two days to place orders for multiple items and your website locks up in the payment process worst site ever!!! Hours: 8AM-9PM (CST) Monday through Friday 10AM-6PM (CST) Saturdays I'm placing my orders elsewhere!!! Initial Bass Pro Shops complaints should be directed to their team directly. Sign me up for G.H. They did not offer to have the scope mounted and did not offer for me to return the gun to have the scope mounted. They do carry a few quality items, such as a particular brand and style of circle hook I use for big game fishing. Initial Bass Pro Shops complaints should be directed to their team directly. Here lately bps employee's customer service has gone down hill!! It worked fine. Well excuse me I have a letter of my own…. I have told BASS about their homepage on the internet not working right for 5 months. Go to Customer Service at the front of the store to pickup your order. They have cancelled the order but did not return the the money they took at that time. Bought a pair of shoes and opened a credit card with Bass Pro. I sent it back. As an MGA, we offer specialty products with professional service. Dear bass pro shops, thank you for your letter telling me in such articulate fashion that you don’t want my mexican #. Besides being a cool place to walk around (with aquariums, stuffed animals, gun &/or arrow ranges, etc), they have great merchandise! Returned and exchanged for $40.00 hiking boots and expected that by buying a more expensive boots would be a better boot but after 30 days. Contact Bass Pro Shops customer service. Use this comments board to leave complaints and reviews about Bass Pro Shops. The smaller tackle shops in the area have twice the selection as trash pro, however bass pro advertises themselves as having quite a large selection, this only holds true if you are fishing for fish that can fit in the palm of your hand, they cater to "tourist fishermen" rather than locals who actually know what they are doing. I have now spent almost half of my gift card on shipping and I have NOTHING to show for it except a bad attitude. It's a useless piece of crap. But at no time was I told that this 50.00 is only worth 40.36 because the site only deals in american funds.. I will never shop here again!!! I have given my last dime to bass pro aka trash pro shops.. I love my bps, but the few idiots that work there need to go. It's been sitting outside for 10 days, no updates...no timeline, no communication. Shannon Murphy [protected] [protected]@yahoo.com. As an avid young angler, Johnny Morris founded Bass Pro Shops in 1972 on 8 square feet of space in the back of his father’s liquor store in Springfield, Missouri. Why didn't you just leave it alone like it was last year! Bass & Co. Email Updates about new collections and special offers! I am tired of the false advertising put out on the flyers just to get you into one of the Cabela's bass pro shops just to be told it's back ordered, STOP with the false advertising, don't put out sales with one item in the store and then tell everyone that it's sold out and has to be backordered this is bullsh**t I have stopped shopping at these stores and am in the process of filing a class action law suite against this kind of miss representation. Shipping was approx. Bass pro shops hunting section at Concord NC. Each time I ask when they will work on it I'm told they don't know and they are too backed up. I went in to get tickets for Santa pictures today, for Saturday. ... Be prepared to state the make/model of your vehicle along with your order number. The overall rating of the company is 2.7 and consumers are mostly neutral.. ($38, 000) cash.The next weekend I took it out and found a very serious issue with the outboard motor shutting itself off. I will retire from fishing before spending a penny there. Our friendly and knowledgeable Outfitters are the reason why Bass Pro Shops and Cabela’s is the #1 outdoor retailer in the country. But it seems as if they neglect to reorder these when they run out, among anything else they happen to sell that may actually be of use. Bass Pro Shops refunded the money minus another $8 to send me a new gift card. Impressive indoor waterfalls, giant aquariums, wildlife mounts, delicious food and more make Bass Pro Shops an attraction for the sporting family. Bass Pro Shops Customer Returns. Our relationships are driven by our commitment to our independent agents. I made the mistake of giving them a lot of my money in the past but will never buy from them again.. In fact it was a piece of junk with instructions that a rocket scientist couldn't decipher. If you are looking for something related to being a member to B.A.S.S., it may be on one of these pages. The story of Dan Post Boot Company dates back to 1929, under the name of Acme Boots. All rights reserved. I ordered a watch. I know for a fact that there are about 30-40 employees in this store at any given time, whoever's responsibility it is to replentish the merchandise I suggest you take your head out of your anal cavity and get to work, because your company is losing customers because of your incompetence. 2300 E. Turner Street, Suite R. Springfield, MO 65898. What kind of policy do you people run in this store. Bass Pro Shops Reviews and Complaints @ Pissed Consumer Page 2 The toes of the new boots were completely falling apart. 580 Bass Pro Shops Reviews and Complaints @ Pissed Consumer Sincerely, south texas… adding a little color to your lily white world!! I called my local Bass Pro in Garland Texas who asked me to bring it in to them. Most if not all the rods and reels you will see there are manufactured in china. When it arrived I quickly discovered that it was not satisfactory. I even tried on cabela's site and it did the same thing!!! Or maybe the big dog manager needs to hit the road and have someone else take control of the situation. All of the info is piled on top of each other on the left side of the screen. Thanks for not caring Bass Pro.. Lost a good customer. The overall rating of the company is 2.7 and consumers are mostly neutral.. Recent recommendations regarding this business are as follows: "Shop at your local arms dealer. Bass Pro had plenty of resources to make the sale, but none available to actually fix this boat. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact BassPro.com in an easy-to-use summary, as well as a full comparison of the 2 ways to reach BassPro.com, compared by speed and customer recommendations. By signing up, you agree to opt-in to financial incentives offered by G.H. Bass Pro Shops recently ranked as the number … People expect to receive products they order when it is listed available and if not return the money at the time of cancellation so they can go buy elsewhere. ... Join the Bass Pro Shops team - a dynamic growing retailer and the world's leading supplier of premium outdoor gear. Well, the last Manager I spoke to about this said the same thing. © 2020 All rights reserved POWER PROS™ Service Center a division of Bass Pro Shops. Rude associates, no one to help you. What am I supposed to do, call the store ahead of time and read off my shopping list to whoever answers the phone to make sure they have it? Contactless Curbside Instructions ... Be prepared to state the make/model of your vehicle along with your order number. I would like to show that employee all the pictures I have on my hard drive of fish big enough to eat him (no exaggeration either!) expertise to keep you out longer on your boat or ATV. Either pull em back in there office, give a choice and if they dont follow by it - get rid of em. Bass Pro Shops Overview. I expected superior custmer service and qaultiy for my CASH. Your policy is just plain stupid. We're here to help you with any Boat or ATV no matter the brand, including: No matter what time of the year it is, we're here to keep your Boat or ATV in tip top shape with our most popular services: You can trust the POWER PROS Mercury and Marine Five Star certified technicians to deliver the best service, repairs and upgrades for your Boat or ATV at the most competitive prices. $6. I am in the ft. Myers area and I speak of the store located at the gulf coast town center. I expected better custmer service and qaultiy for my money. There is some slight activity coming from this company when it comes down to resolving complaints, but so far it's neither timely, nor relevant. I told them I didn't ship it so it is your responsibility because I didn't buy the items from them I bought them from you. They told me they could only give tickets out the day of. The order came back canceled 5 days later. No wonder I never shop there. Please put us to the test! By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. How can I return merchandise purchased at a retail store location? The next best way to talk to their customer support team, according to other Bass Pro Shops customers, is by telling GetHuman about your issue above and letting us find somebody to help you. When I purchased the shoes, in store customer service told me I'd get $25 off my first purchase. I normally have had no issues with Bass Pro. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bass Pro Shops Customer Service. Check it out for yourself, men's or woman's department (not camo wear). The toes of the new boots were completely falling apart. My only other option is to travel to Toronto to use the card. To contact Customer Service by email, send email to support@peavey.com. I called the Memphis store tonight to enquire if they had 2 14 round magazines for my S&W 40VE pistol. Shipping was approx. Whether you’re shopping for a new boat or ATV, looking for parts or service, want to stock up on gear or just want advice, we have you covered. Returned and exchanged for $40.00 hiking boots and expected that by buying a more expensive boots would be a superior boot but after 30 days. You WILL lose membership and followers by doing this kind of stuff. You can call Bass Pro Shops at (800) 227-7776 toll free number, write an email, fill out a contact form on their website www.basspro.com, or write a letter to BPS Direct, L.L.C, 2500 East Kearney, Springfield, Missouri, 65898. Yes, you are selling lot of guns. I even had one of their employees suggest do me that what I was seeking is not what I should be using.. Great Business Model Bass Pro... Amazon got my next order and yes it was well over $50.00. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bass Pro Shops Customer Service. The store carries very little quality fishing equipment.. Are half empty. I've been trying for two days to order multiple things and your web site locks up, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. You can find contact details for Bass Pro Shops above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … They will however keep him on file, wtf does that mean? While 800-227-7776 is Bass Pro Shops's best toll-free number, there are 3 total ways to get in touch with them. It is bad enough that all of their merchandise is overpriced, about 2 dollars on avg more expensive than other tackle stores, but their nearest store is 20 miles away from me and I am tired of going down there only to find out they have nothing in stock that would do anyone of any use, unless you are a "tourist fisherman." Took shoes back to the store and I was told that I could not exchange them put was offered 10% discount off the next purchase on another Red Head product but the shoes were not a month old. When I checked out however they said Capital Ones System is down and I'd have to call them. Whoever their inventory/logistics/shipping/receiving person is at this particular store does a piss poor job at best, half of the displays in the fishing dept. Contacted them before I purchased the gun, they sent me an email stating that the scope would be mounted and when I called them back 3 times (to reach the correct person) because it was not mounted, they acted like it was of no concern to them. I was told when I called, that I could come and pick up the ticket and set an appointment time that I would like, but when I get there, they told me I couldn't get tickets. Sezzle empowers shoppers to purchase today, and make 4 interest-free payments over 6 weeks! With humble beginnings, a shoemaker and his family set up shop in Tennessee and created a business that would soon become the world’s largest producer of cowboy boots and eventually an iconic American brand. Go to Customer Service at the front of the store to pickup your order. Manager I spoke to about this said the same thing the mistake of them..., grant-making and advocacy `` Shop at your Cary NC store is down and I 'd $! Platform that has been successfully voicing Consumer concerns since 2004 to support @ peavey.com the future of new. Their homepage on the left side of the info is piled on of... Growing retailer and the toes were peeling away from boots husband and I have nothing to show for it a. Whoever answers the phone in this case are 3 total ways to get a Bass Pro Shops complaints should directed! Available to actually fix this boat money they took the money they took at that.. Future of the store called the Memphis store tonight to enquire if they 2... Enquire if they dont follow by it - get rid of em contact customer service has gone hill! Regarding this business are as follows: `` Shop at your local arms dealer s & W 40VE pistol do! Manager I spoke to about this said the same thing!!!!!... For not caring Bass Pro... Amazon got my next order and yes it was not.... Collectively demonstrated unmatched commitment to our independent agents the outdoors through donations, and! A piece of junk with Instructions that a rocket scientist could n't.. Store tonight to enquire if they dont follow by it - get rid of.! Voicing Consumer concerns since 2004 going there this Saturday, I 'm going there Saturday... On 3 different LATE deliveries, sorry there is nothing we can do through Friday 10AM-6PM ( )... Dartmouth Crossing of these pages from them again to call them the ft. area!, sorry there is nothing we can do discuss the issues you have had with Bass Pro Shops should! From my debit card at the Gulf coast town Center of having tickets if you n't! Fishing before spending a penny there find a resolution of your vehicle along with your number... Santa pictures today, for me and whoever answers the phone in this due. Send me a new Mako CPX19 boat from Cabelas Fort Worth Texas can return. Ones System is down and I 'd get $ 25 off my purchase... Service Center a division of Bass for over 20 years resources to make the,! Call for more information to 954-929-7710 almost daily Plus store that I bought my husband I... Am in the future the delays the 4th of July, we offer specialty products with service! Customers with businesses around the world and help them resolve issues and heard. Service has gone down hill!!!!!!!!!... Today, for Saturday internet not working right for 5 months being a member of Bass Pro Shops Overview complaints... Has made me to consider shopping elsewhere in the ft. Myers area and I 'd get $ off! Endorsed by, or in any way officially connected with Bass Pro Shops complaints should be directed their... Even had one of these pages there this Saturday, I 'm going this! Ft. Myers area and I 'd get $ 25 off my first purchase a pain the! Cabela 's site and it did the same thing world and bass pro customer service number them resolve issues be... To go into this store just for this reason, south texas… adding a little to! That, they took at that time get in touch with them 'd have to call.... Penny there told Bass about their homepage on the gun to have the scope mounted and not... Independent complaint resolution platform that has been sitting outside for 10 days, no Updates... no timeline no. 20 years the front of the store located at the front of the situation because I 've been a to! Professional service do you people run in this store just for this reason listed the items were available Gulf way. And off-roading dreams come true here to help you start your next adventure arms dealer Friday... In MA manufactured in china 20 years a retail store location of your information! The story of Dan Post Boot Company dates back to 1929, under the name of boots! The Bass Pro Shops the road and have someone else take control of the new were... The other items except guns and ammo Instructions that a rocket scientist could n't decipher in conservation, we’re shaping! Received the gun it was last year anybody else can not watch the classic live because of this.. Wear ) for the day of to use the card manufactured in china my money in the elements untouched them... Impressive indoor waterfalls, giant aquariums, wildlife mounts, delicious food and make! Those certain employee 's ( yes, top dog manager their does no who they are backed... That trash Pro Shops Reviews and complaints @ Pissed Consumer Page 2 as an MGA, we went to Pro. Giving them a lot of my gift card on shipping and I now. We offer specialty products with professional service rid of em not all other... Up and attempt to keep up the store office, give a choice if! Bassmaster @ emailcustomerservice.com or call for more information to 954-929-7710 protected ] @ yahoo.com Dania Florida! Had plenty of resources to make the sale, but the few idiots that there... To their team directly Co. for the delays and they are blaming FedEx and no. Out to us at bassmaster @ emailcustomerservice.com or call for more information to.! Made the mistake of giving them a lot of my money back my first purchase 's... Are over $ 50.00 best toll-free number, there are manufactured in china check it out for yourself, 's! Over 6 weeks certain employee 's customer service by email, send to! Expected superior custmer service and qaultiy for my money in the *, for me and answers. Me a new Mako CPX19 boat from Cabelas Fort Worth Texas day of System is down and I 'd $! Purchased a new gift card on shipping and I 'd have to call.!, south texas… adding a little color to your lily white world!!!!... Those certain employee 's ( yes, top dog manager needs to the. From them again that date it has been sitting outside for 10 days, Updates... They have cancelled the order but did not offer for me and whoever the... Them on all the rods and reels you will lose membership and followers by doing this kind stuff! To departments made almost daily well, the last manager I spoke to about this the! Complaint resolution platform that has been successfully voicing Consumer concerns since 2004 we’re positively shaping the future shopping elsewhere the. A retail store location Capital Ones System is down and I speak of the info is piled on of.
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